Privacy Policy
Setu TV (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner.
This Privacy Policy applies to the Setu TV platform, including our mobile application, website, and any associated services (collectively referred to as the “Service”). By accessing or using Setu TV, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Introduction
Setu TV is a devotional OTT platform offering Hindu and Jain spiritual content. We value the trust you place in us and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that you voluntarily provide, such as:
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Name
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Email address
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Login credentials
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Subscription or payment-related information (processed securely through third-party payment providers)
b. Usage Information
Information collected automatically when you use the app, including:
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Device type and operating system
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IP address
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App usage data such as pages viewed, content accessed, and interaction patterns
This data helps us understand how the platform is used and improve performance.
c. Cookies and Similar Technologies
We may use cookies or similar technologies to improve functionality, remember preferences, and analyze usage. You can control cookie settings through your device or browser.
3. How We Use Your Information
We use the collected information for the following purposes:
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To provide and operate the Setu TV platform
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To manage user accounts and subscriptions
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To process payments securely
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To improve content delivery and app performance
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To communicate important service-related updates
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To ensure platform security and prevent misuse
We do not use your information to make automated legal or significant decisions about you.
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data. Information may be shared only in the following cases:
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Service Providers: With trusted third-party partners (such as payment processors or hosting providers) strictly for service delivery purposes and under confidentiality obligations.
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Legal Obligations: When required by law or valid legal process.
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Business Transfers: In case of a merger, acquisition, or asset transfer, user data may be transferred while maintaining equivalent privacy protections.
5. Your Rights
You have the right to:
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Access and update your personal information
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Request correction of inaccurate data
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Request deletion of your account and personal data
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Opt out of non-essential communications
You can manage most of these options through your account or by contacting us.
6. Data Security
We implement reasonable technical and organizational security measures to protect your data, including secure servers, encryption where applicable, and restricted access.
While we strive to protect your information, no digital system is completely secure. Users are encouraged to keep their account credentials confidential.
7. Children’s Privacy
Setu TV is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it promptly.
Parents or guardians who believe their child has shared personal data with us may contact us for removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or platform functionality. Any significant changes will be communicated through the app or our website. Continued use of the Service after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
Email: [email protected]
(Replace with your official support email if different)
10. Data Deletion Requests
If you wish to request deletion of your personal data, please email us from your registered email address with the subject line “Data Deletion Request.”
We will verify the request and process it in accordance with applicable laws. Some information may be retained if legally required.
Setu TV is committed to transparency, trust, and the protection of user privacy.